Welcome to Sabna Farsana’s Life Coaching Experience! We believe in improving the aura of your life and impacting its pattern in accordance with these Terms of Use (“Terms''). This applies to all coaching and other mentoring services provided by Sabna Farsana (“the Coach''), to any individual or organization (“the Client”).

As you book an appointment and place an order through this website, you become legally liable to the contract conditions formed between you and our team as set out below. In the spirit of trustworthy practice, I may ask you to confirm the agreement to every statement laid beneath before you proceed to purchase any service from this website.

All services and communication, through any mode, will be delivered by me, Sabna Farsana to identify the potholes and breakers in your existence towards experiencing greater lifestyle and well-being. Please be informed that this coaching will never be a substitute for professional mental health care or medical care and will only hold right if the wounds of psychology are healed or healing in medical terms.

As Sabna Farsana strives to improve her standard of service constantly, a feedback form might be asked to complete from the clients’ side, and this is solely for the proprietor’s reference purpose.

TERMS AND CONDITIONS

The schedule is organized and arranged between the Client and the Coach and can be booked through the website up to 40 days in advance. The coaching is intended to begin with an initial cover of a single month with four sessions of one-hour duration (one session per week). This plan is not binding and may be altered through a mutual agreement in accordance with these terms and conditions. The frequency and number of sessions and schedule of the plan will be agreed upon mutually between the Coach and the Client at the start of communication and confirmed by the Client in writing. 

In return for the fees payable by the client (or any third party on the client’s behalf), the Coach is obliged to provide the enrolled service as described below and following these terms and conditions. The same liability to pay the fees to confirm the service lies with the client on the terms and conditions set below. If a third party takes a stand to pay on behalf of the client, the same party counts as an agent acting and will be liable to all the Terms below.

The onset date of the service will be the date of the first coaching session taken by the Coach and the Client’s participation in the same will constitute the acceptance of the laid out Terms and Conditions. If any changes or difficulties in the contract and schedule are prepared by our team, the Client may get in contact with the Coach via e-mail or phone and get it resolved before the start of the first coaching session.

1. BRIEF DESCRIPTION OF SERVICE

We provide complete coaching on life (“Service’) currently online in accordance with the COVID-19 guidelines which include finding the interests of the person and the targeted dreams, translating emotions and talents into personal documents of marketing and getting them ready to face the world with bold and persuasive upfront. The Coach will not be accountable for any loss incurred by the Client, financial or otherwise, or any perceived failure by the Client to achieve their goals. The figure of outcome from the service will be solely the Client’s efforts and activities, and not the Coach’s. Use of our services (including the Content) is subjected to compliance with these Terms which incorporates Privacy Policy and end-user license agreement that might accompany any applicable service. Therefore, by receiving any form of service through this website, you’’ be indebted to accept and agree to these.

NLP Workshops and other services are also available under the website and will be acknowledged during the application processes.

2. FORMAT OF SESSIONS

The sessions will be mostly online via video conference (Client calls Coach), or telephone coaching sessions (Client calls Coach) or if required, face-to-face coaching (venue decided mutually). For online or via-phone sessions, the client will be responsible to reach out to the Coach at the agreed times and the Coach is liable to ensure her presence available for consultation at agreed times. The duration of the session will also be prior agreed upon, and will not exceed beyond.

For any public communications like workshops, or community interaction, a well-disciplined code of conduct is requested to be maintained by all the members. If you’re found to have mentioned any controversial information, political, violent, or abusive statements that can hurt the sentiments of any individual or group in general, strict action will be taken by the website owners. 

3. TERMS OF PAYMENT

The fee paid for the coaching services will be notified by the Coach via e-mail or in-person if required via a Coaching Contract as the current per session fee or fee for a program of multiple sessions as decided by the Client. The Client will receive the same in written correspondence to be agreed upon before any professional commitment. The number of sessions for which the payment is required in advance will be noted and agreed upon before the onset of coaching service. 

Fees can be paid online by Debit or Credit cards using Online Bank Transfer, by standing order or transfer. All receipts of the received amount will be sent by e-mail unless requested otherwise. All fees are payable in advance of every coaching session unless mentioned otherwise under special cases agreed mutually. In case payment is not received within the offered time, the Coach will not be obliged to provide the service. 

For all payments required on receipt of invoice rather than advance, a charge may be levied for late payments.

4. ADDITIONAL SESSIONS

The Coach may agree to provide additional coaching sessions in the months after the initial month, compiled by the Client. These sessions will apply to additional charges and the details will be shared via letter or e-mail before commencement. All details regarding the same and additional sessions will be outlined in the Coaching Contract if recommended by the Coach after the initial roll. 

5. SESSION TIME CREDENTIALS

The date and time of the sessions; the initial and subsequent or additional sessions will be decided, discussed, and confirmed by the Coach by e-mail or letter.

Any change or rearrangement in the session timings or dates will only be possible for one-on-one communications if informed 48 hours prior notice. No refunds will be given if not informed unless the required amount of time notice has been given. In exceptional circumstances, the Coach may alter the coaching session schedules and will be informed 48 hours prior notice to the client to make it practical and feasible. For a session schedule or single session already paid in advance by the Client, the service has to be delivered within 6 months of the payment, and if not the payment or fee is forfeited. For services other than one-on-one coaching sessions, the payment will be done in advance from the Client’s side and will not be refunded in any case of unavailability. This stands for workshops and other training programs that the Site offers.

6. THE COACHING CONTRACT

Once the payment is received from the Client (or the third party paying on behalf of the Client) by the Coach, a document named the Coaching Contract will be sent to the Client via e-mail or letter requesting for an agreement with signature authorization. This Contract will include the terms and guidelines of the sessions including nature, the duration, the frequency of coaching sessions, and sets the clear boundaries of the relationship. It clarifies accountability guidelines of the service for both parties, and without the signed copy of the contract, the initial session will not be commenced by the Coach. If the Client no longer wishes to proceed with the further sessions and withdraw the contract, an e-mail or letter mentioning the same can be sent to the Coach and the client will be entitled to the refund of any payment done in advance for any service not offered yet.

7. CONFIDENTIALITY OF DATA

All personal or business information given by the clients for the best outcome from the coaching sessions will be treated as confidential. It will not be disclosed or passed on to any third party without the Client’s prior permission, save where required by law or where action might be necessary to prevent harm to the Client, the Coach, or someone else in the relationship. 

If you report any forms of abuse or threaten to harm yourself or anyone else, please be informed that your confidentiality agreement will be limited in this context. Furthermore, if the Coach is ordered by the court or governing law to produce the information or to testify, she will do so to the extent the law requires. You also accept the risks of technology security in the use of e-mail, text, phone, WhatsApp, Skype, or any other forms of software.

8. OWNERSHIP

You agree that the Sabna Farsana’s Life Coaching Experience owns and retains all rights to the Services you gain access to and view as part of the services. They are protected by copyright, trademark, and other intellectual property laws. Any violation of the use of this content for non-lawful, commercial, or inappropriate purposes will be held legal and applied through the governing Laws. The same applies to anybody who violates the proprietary rights, uses technology or other means to access or link the Services not authorized by the Sabna Farsana’s Life Coaching (includes removing, disabling, bypassing, or circumventing any content protection or access control mechanisms intended to prevent capture and distribution of the Services), introduce viruses or malware, violate terms or guidelines posted by the team, and attempts to interfere with services and do any of the foregoing.

If found responsible for any of the above-mentioned acts of violation, we may (i) notify you, and (ii) use a technical measure to block or restrict your access to our Services. 

9. TERMINATION

In circumstances of exception, like illness or unavailability due to bereavement or other commitments, improper behavior from the Client’s side, lack of or conflict of interest, or any other reasons vital to the Coach, the Coach can decide to terminate the service or announce unavailability for the session. In any such situation, the client will be provided with reasonable notice of termination by the Coach and will be refunded any advance payments made for the coaching service not yet provided.

10. WARRANTY & LIABILITY

Your satisfaction is our priority and our coaches leave no stone unturned to assure the same. The services are provided with reasonable skill and care by the Coaches who are well-experienced and professional in practice. The client is fully responsible for their actions and outcomes within and outside of the Services provided. Our team and Coaches are released from any liability claims and clients remain responsible for their decisions during and as a result of their coaching session.

11. GOVERNING LAW

These Terms and Conditions are governed by the law of India whose courts have exclusive jurisdiction concerning any dispute, disagreement, proceedings, or legal claims of any nature relating to the service provided or the Contract.

12. FEEDBACK

After any communication with the services, your feedback is wholeheartedly welcomed and can be either given directly during the session or sent via e-mail or letter addressed to Sabna Farsana.